Email address for PC Tech Support?

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Joe Jones
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Email address for PC Tech Support?

Post by Joe Jones »

Does anyone know the REAL email address to contact Plasmacam's "tech support" person(s)?

Their website offers only a phone number, but I want to send them a detailed question that is better done in writing rather than via a phone call.

Joe
adbuch
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Re: Email address for PC Tech Support?

Post by adbuch »

PlasmaCAM technical support can be reached by phone, fax or email as shown:

Phone: (719) 676-2701
Fax: (719) 676-2711
Or contact us by email: support[year]@plasmacam.com

However, technical support for USA and Canada is provided by telephone only.

International customers may use email or fax if telephone support is not practical.
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Joe Jones
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Re: Email address for PC Tech Support?

Post by Joe Jones »

adbuch wrote: Thu Sep 16, 2021 12:04 am PlasmaCAM technical support can be reached by phone, fax or email as shown:

Phone: (719) 676-2701
Fax: (719) 676-2711
Or contact us by email: support[year]@plasmacam.com

However, technical support for USA and Canada is provided by telephone only.

International customers may use email or fax if telephone support is not practical.
Thanks. I forgot about the [year] designation. Yeah ... I remember seeing that somewhere ... a few years ago. Where did you get it from tonight?

Joe
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Joe Jones
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Re: Email address for PC Tech Support?

Post by Joe Jones »

adbuch wrote: Thu Sep 16, 2021 12:04 am PlasmaCAM technical support can be reached by phone, fax or email as shown:

Phone: (719) 676-2701
Fax: (719) 676-2711
Or contact us by email: support[year]@plasmacam.com

However, technical support for USA and Canada is provided by telephone only.


International customers may use email or fax if telephone support is not practical.
I would think they'd have a canned text file to answer my question. I will give them a call and see if Rex can answer my question.

Joe
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